Transparency & Trust at the Heart of Our Practice

At Resolve Hypnotherapy, we believe clear communication and ethical practice are essential to your healing journey. These pages outline how we protect your privacy, what to expect from our services, and the boundaries of hypnotherapy as a complementary practice.

Terms of Service

Last Updated: December 2025

Agreement to Terms

By booking a session, visiting our website, or engaging with Resolve Hypnotherapy services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all clients, regardless of whether sessions are conducted in-person in Creston, BC, or online via secure video conferencing.

1. Nature of Hypnotherapy Services

Resolve Hypnotherapy provides

complementary mental health support through clinical hypnotherapy

. Our services are:

Designed to support personal growth, stress reduction, anxiety management, trauma recovery, and behavioral change.
Not a substitute for medical diagnosis, treatment, or psychiatric care.
Not a replacement for psychotherapy, counselling, or other licensed mental health treatments.
Tailored to individual needs, and results vary by person and presenting concern.

Steve Morrison is a certified hypnotherapist in good standing with the International Association of Counselors and Therapists (IACT) and the International Medical and Dental Hypnotherapy Association (IMDHA). He is not a licensed physician, psychiatrist, or psychologist.

2. Client Eligibility & Health Screening

To ensure your safety and the effectiveness of hypnotherapy, clients should:

Be at least 16 years of age (minors require parental/guardian consent).
Disclose all relevant health conditions, medications, and mental health history during the initial consultation.
Inform us of any conditions that may affect your ability to be hypnotized or engage in sessions (e.g., psychosis, severe dissociative disorders).
Be willing to engage openly and honestly in the therapeutic process.

Important:

If you are currently in crisis, experiencing suicidal thoughts, or require emergency mental health intervention, please contact emergency services (911) or a crisis hotline instead of booking a hypnotherapy session.

3. Session Scheduling, Booking & Cancellation

A. Booking a Session

Sessions are scheduled through our online booking system or by direct contact.
A confirmation email will be sent with session details, payment information, and pre-session instructions.
Initial consultations (30 minutes) are offered to discuss your concerns and determine if hypnotherapy is appropriate for you.

B. Cancellation & Rescheduling

Cancellations with 24+ hours notice:
Full refund or reschedule at no charge.
Cancellations with less than 24 hours notice:
50% of session fee is retained; reschedule available.
No-show (missed appointment without notice):
Full session fee is charged.
Rescheduling requests should be made as early as possible to secure your preferred time.

C. Late Arrival

Sessions begin at the scheduled time. If you arrive late, the session may be shortened to maintain fairness to other clients, but you will still be charged the full session fee.

4. Payment Terms & Pricing

Session fees:
Sliding scale ($100–$150 per hour-long session) to ensure accessibility.
Package discounts:
Discounted rates available for multi-session commitments.
Payment methods:
Accepted via secure payment processors (Stripe, PayPal, e-transfer).
Payment timing:
Payment is due at the time of booking or at the start of the session.
Refund policy:
Refunds are issued for cancellations made 24+ hours in advance.
Insurance:
We do not currently bill directly to insurance; you may submit receipts to your provider for potential reimbursement.

5. Client Responsibilities & Expectations

To create a safe, effective therapeutic environment, clients agree to:

Arrive on time, sober, and in a calm mental state (free from alcohol, drugs, or severe emotional distress).
Provide honest, accurate information about health history, current medications, and therapeutic goals.
Communicate openly during sessions about your experiences, concerns, and progress.
Respect professional boundaries and the therapist-client relationship.
Not engage in disruptive, abusive, or threatening behavior during sessions.
Understand that hypnotherapy results are not guaranteed and vary by individual.
Continue with other recommended medical or psychiatric treatments as advised by your healthcare provider.

6. Professional Boundaries & Conduct

Resolve Hypnotherapy maintains strict professional boundaries:

Sessions are professional interactions only; no romantic, sexual, or dual relationships are permitted.
The therapist-client relationship ends when sessions conclude.
Physical contact is limited to professional, appropriate gestures (e.g., handshake).
All communication outside sessions is professional and documented.
The practitioner will not provide personal advice on matters outside the scope of hypnotherapy.

Violation of Boundaries:

If any client feels uncomfortable or experiences inappropriate behavior, they may terminate services immediately and contact the relevant professional regulatory body.

7. Online Session Policies (Zoom/Video Sessions)

Privacy:
Choose a private location for online sessions; we cannot control your environment.
Technology:
Ensure a stable internet connection and a device with video/audio capabilities.
Recording:
Sessions may not be recorded without explicit written consent.
Interruptions:
Inform household members that you are in a confidential session.
Security:
All sessions are conducted on secure, HIPAA-compliant platforms.
Technical Issues:
If connection is lost, the practitioner will attempt to reconnect; if unsuccessful after 15 minutes, the session will be rescheduled.

8. Confidentiality & Exceptions

Your privacy is paramount. All session information is confidential and protected. However, confidentiality may be breached if:

There is imminent risk of harm to yourself or others.
Child abuse, elder abuse, or abuse of vulnerable adults is disclosed or suspected.
A court order or legal mandate requires disclosure.
You provide written consent to share information with another healthcare provider.

You will be informed of any breach of confidentiality except where legally prohibited.

9. Termination of Services

Resolve Hypnotherapy reserves the right to terminate the therapeutic relationship if:

The client is disruptive, abusive, or threatening.
The client is not engaged in the therapeutic process or making progress.
The client's needs fall outside the scope of hypnotherapy practice.
A conflict of interest arises.
Payment is not received for services rendered.

Clients may also terminate services at any time. We will provide referrals to other practitioners if appropriate.

10. Limitation of Liability

By engaging with Resolve Hypnotherapy, you acknowledge that:

Hypnotherapy is not a substitute for medical or psychiatric treatment.
Results are not guaranteed and vary by individual.
You assume responsibility for any decisions made based on sessions.
The practice is not liable for outcomes resulting from your use or non-use of hypnotherapy recommendations.
You agree to release and hold harmless Resolve Hypnotherapy, Steve Morrison, and associated parties from liability related to hypnotherapy services.

11. Website Use & Intellectual Property

Website content, including articles, videos, and educational materials, is for informational purposes only.
You may not reproduce, distribute, or modify website content without permission.
All intellectual property on the website is owned by Resolve Hypnotherapy.
By using the website, you agree not to engage in illegal activities or violate applicable laws.

12. Changes to These Terms

These Terms of Service may be updated periodically. We will notify you of significant changes via email or by posting the updated terms on our website. Your continued use of our services indicates acceptance of the updated terms.

13. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or services shall be resolved through:

Good-faith negotiation between parties.
Mediation, if necessary.
Legal action in the courts of British Columbia, if mediation is unsuccessful.

Questions About These Terms?

If you have questions or concerns about these Terms of Service:

Email:

[email protected]

Phone: (780) 742-3117

Address: #1 1110-Ash St
Creston, B.C. V0B-1G3

Ready to Begin Your Healing Journey?

Now that you understand our commitment to transparency, safety, and ethical practice, we invite you to schedule a free discovery call to explore how hypnotherapy can support your personal growth.

Book a Free Discovery Call

Resolve Hypnotherapy

Trauma-informed, certified hypnotherapy in Creston, BC and online.

Quick Links

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Contact

#1 1110-Ash St Creston, B.C. V0B-1G3 [email protected] +1 (780) 742-3117 Available in-person & online

Credentials

✓ IACT Certified ✓ IMDHA Member ✓ 400+ Hours Training ✓ Clean Criminal Check ✓ Trauma-Informed

Resolve Hypnotherapy is a complementary mental health service and does not replace medical, psychiatric, or psychological treatment. See Disclaimer